LET ME SORT YOUR ADMIN AND FREE UP YOUR TIME

What would best help you free up your own time to concentrate on your priorities? 

If it’s PA/admin support then look no further! 

Most businesses need administrative/PA help to a greater or lesser degree, but many companies don’t want the expense or commitment of employing a full time person. 

As a Virtual PA, able to work remotely, this is where my service can help – whether you are:

  • an individual who needs help with home admin, writing formal letters or reminders about important dates;
  • a small company needing help on an ad hoc basis or just a few hours a month; or
  • someone in a larger organisation needing help with a specific project, highly confidential or sensitive work, covering absences or clearing a backlog of work.

SO.......WHY ME?

You can read more about me below but in short I’m experienced, flexible, reliable and not a “nine to fiver” so I can help you hit those tight deadlines, even at short notice.  I value being trusted, am a tough but fair negotiator and take great pride in what I do so your professionalism, credibility and reputation is assured.

Don’t just take my word for it – take a look at the testimonials…. then why not get in touch to discuss low cost solutions to your admin challenges.

Services

Admin Support

Are you sinking under a sea of paperwork or struggling to find a work life balance so missing important dates or deadlines?

Ways I can help include:

  • organising electronic or paper filing
  • creating & managing databases
  • managing your diary
  • co-ordinating meetings
  • operating reminder systems
  • ensuring deadlines are met
    .

Documentation

Do you need help with drafting, amending, formatting or proofreading to produce high quality, well written professional documents?

Ways I can help include

  • composing initial drafts
  • formatting and amending documents
  • checking flow of text and grammar
  • suggesting amendments
  • proofreading
  • designing presentations

Diary and workflow management

Does your chaotic diary need organising to help you be well prepared ahead of meetings and ensure you never miss deadlines?

Ways I can help include:

  • arranging and co-ordinating meetings
  • giving clear communications
  • ensuring good preparation time
  • prioritising and scheduling workplans
  • following up any agreed actions

Projects or Event Management

Have you got a specific project you need to progress or an event coming up but don’t know where to start? 

Ways I can help include:

  • agreeing milestones and deadlines
  • monitoring and chasing progress
  • negotiating great deals for you
  • arranging regular reviews
  • giving clear, regular communications
  • reviewing to improve future projects

Transcription

Do you need to transform verbal or written notes into professionally typed documentation?

Ways I can help include:

  • typing up hand written notes
  • transcribing audio recordings*
  • taking dictation over the phone
  • producing well formatted documents
  • transcribing verbatim
  • suggesting edits to improve content

*Most audio formats accommodated

Relationship Management and Communications

Do you struggle for time to respond to, or make regular contact with, customers and stakeholders?

Ways I can help include:

  • fuelling great working relationships
  • managing your inbox
  • being your “go to” reliable person
  • ensuring all messages are delivered
  • dealing with queries and enquiries
  • providing prompt and clear communications to all concerned

About Me

As an organised, tenacious and conscientious individual, I am committed to delivering an outstanding ‘top notch’ PA service whether that be to an individual, a sole trader, small company or large organisation.

I started work as a Solicitors’ receptionist and office junior and progressed to Secretary, PA and finally EA working for Housebuilders, Estate Agents and Housing Associations.  Having worked at Chief Executive and Board level for over 25 years I’ve gained invaluable transferable experience, knowledge and skills.

Keen to gain an academic qualification “to prove my worth” I attended evening classes in 1989 and achieved the LCC Private & Executive Secretarial Diploma – with distinction!

I’m flexible, resourceful, trustworthy and pro-active with the enthusiasm and commitment to deliver results with a positive ‘can do’ attitude – I love to find solutions to problems, turning challenges into opportunities. I’m a highly skilled communicator and enjoy building and maintaining great working relationships with assertiveness, humour and emotional intelligence enabling me to liaise effectively across all levels.

I took redundancy in March 2019 and decided to go freelance ………….so here I am!

Sue Penny PA

Testimonials

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